Terms and Conditions
Draft for review. Replace every bracketed placeholder and have the final text checked against the laws that apply to your business.
About these terms
These terms apply to purchases and custom requests made on this website. [Legal name and registration details of the business]
Product descriptions
Each bag is made by hand, so small variations in bead placement, colour and finish are part of the product. Screen colours may differ slightly from the real item.
Pricing
Prices are shown in the store currency. Prices displayed in other currencies are approximate conversions for reference; you are charged in the currency shown at checkout.
Currency and taxes
[Explain whether prices include tax, and that duties and import taxes may apply to international orders]
Order acceptance
Your order is accepted when we confirm it by email or update its status. We may cancel and refund an order if an item is unavailable or a pricing error occurred.
Custom design approval
A custom request is not an order. A custom order is formed only when you accept our written quote, including design, price, timeline and payment terms.
Payment terms
[Accepted payment methods; deposits or full payment for custom work]
Production times
Production times in quotes are estimates. We will tell you promptly about any delay.
Shipping
Shipping is governed by our Shipping Policy.
Returns
Returns and refunds are governed by our Returns and Refunds policy.
Intellectual property
Website content, photographs and designs belong to ZOVA unless stated otherwise. When you send reference images, you confirm you have the right to share them with us for your request.
Acceptable use of the website
Do not misuse the website, attempt to gain unauthorised access, or upload unlawful or harmful content.
Limitation of liability
[Liability limits permitted by the applicable law; do not exclude liability that cannot be excluded]
Governing law
[Governing law and jurisdiction]
Contact
[Business contact details]